Our Commitment to Trust & Stewardship
At Renew † Restore, we believe that trust is built through clarity, and stewardship is practiced through honesty. This page gathers all of our store and program policies in one place so you can see exactly how we operate — with transparency, integrity, and care for the families we serve. Whether you’re shopping online or joining us in person, we want you to feel confident in every exchange, every return, and every interaction with our ministry.
Last updated: July 2026
At Renew † Restore, we want every purchase to bless your home and family. If something isn’t right, we’re here to help.
Returns Accepted
We accept returns within 30 days of delivery.
How to Start a Return
Email Hello@ShopRenewAndRestore.Online with:
- Your order number
- The item you wish to return
- The reason for the return
We respond within 2–3 business days.
Condition Requirements
Items must be unused, in original packaging, and free of damage not caused during shipping.
Non‑Returnable Items
- Digital products
- Personalized items
- Clearance items
- Gift cards
Refunds
Refunds are issued to the original payment method within 5–7 business days after inspection.
Return Shipping
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
Contact us within 7 days of delivery for a free replacement or refund.